[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]

You may think that simply having a website is enough to help your eye care practice attract new patients and increase practice revenue.  However, a successful, well-rounded online marketing plan involves more than just a website. The following are five components of your online marketing strategy that you should fix now, if you have not already.

  1. Your Website Features. Turbo-charge your website by including high-definition video content. The average Internet user spends nearly 90-percent more time on a website with media.1 Blogs, social media, new-patient online forms, an e-store, educational resources, click-to-call functionality on your phone numbers and a map feature with directions to your practice, all help to keep patients on your website longer, convert them into patients and help increase practice revenue.  Finally, make sure your website is mobile friendly, or Google will penalize it and your search rankings will drop. If potential patients cannot access your website from a mobile device or cannot find it online because it is buried on the fifth page of the search results page, they will turn to your competition instead.
  1. Your Social Media Presence. You may already have a business page on Facebook, but also consider Google+, LinkedIn, Twitter, YouTube and Pinterest. Even if you are on all these social media sites, are you taking full advantage of them? Many social media sites are introducing “buy” buttons that allow online visitors to purchase a new set of eyeglass frames with the click of a button. You can also run advertisements on social media that target your patient. At the very least, make sure you are sharing your seasonal promotions on your social media business pages.
  1. Your Online Reputation. Did you know that 88 percent of consumers trust online reviews as much as personal recommendations? 2 That same percentage read reviews to determine the quality of a local business.3 This highlights the need for practice owners to closely monitor and quickly respond to both positive and negative reviews on sites such as Google+, Facebook, Yelp and specific health care sites like rateMds.com. In fact, Harvard Business School study showed that a one-star rating increase on Yelp has been shown to increase practice revenue 5 to 9 percent. 
  1. Your Paid Advertising Campaigns. Nearly 65 percent of people click sponsored ads when searching for a service or product online.⁴ A pay-per-click (PPC) advertising campaign is not something you can ignore. Once you have done your keyword research and have designed compelling website landing pages that convert visitors into patients, make sure you are taking full advantage of the advanced PPC features available. These include broad match modifiers, negative keyword lists (so you do not pay for ads that will not convert visitors into patients), ad extensions (that allow you take up more real estate on the search results pages without an extra cost) and mobile device bid modifiers. You should take 20 minutes every week to review your PPC strategy and update it as necessary. 
  1. Your Search Engine Optimization (SEO) Strategy. Less than 10-percent of people advance to the second search results pages.⁵ This highlights the need to rank highly. However, it’s more difficult than it seems, especially in competitive markets. Google does not make it any easier by constantly updating the ranking factors in their search algorithm. Nonetheless, there are best practices you can follow that increase your chances of ranking well. Provide a user-friendly experience and increase your SEO efforts through unique informative content, including media that keeps visitors on your site longer. Include relevant keywords on each webpage add meta data, including page title tags, headings and meta descriptions, onto each webpage. Make sure your practice name, address and phone number are consistent across all platforms and encourage quality websites to link to yours.

If you are not marketing to your online audience you are likely losing potential patients and revenue. However, by fixing these five things now, you can make your website and online presence work for you, helping to recruit new patients, retain current ones and foster word-of-mouth referrals. Remember: Your website is your best sales person, and it never goes on holiday.


Want to Learn More?

Learn more about effectively marketing your practice online by contacting iMatrix, a leader in websites and online marketing solutions designed specifically for eye care professionals like you. Call 1-800-462-8749 for more information.

CASSANDRA RANSOM


Share:
Rate:

0 / 5. 0

In order to stand out from competitors and build a strong patient base, it is essential that eye care practices build a solid online presence. However, practices that serve a specialty population, such as sports vision, vision therapy, low vision, or pediatrics, should take a slightly different online marketing approach than a general eye care provider. Here are three tips your specialty practice can use to build a better online presence and stand out in your niche:

  1. Think Like Your Target Audience

When developing an effective online marketing strategy, it is crucial that you understand your audience and how it differs from those seeking general eye care information. The first thing to consider is why your patients are seeking an eye care specialist. Often, the motivation to find specialist care is a recommendation made by a teacher, coach, or another general eye care professional. The second consideration is whether your marketing is targeting the patient themselves, their care givers, or other professionals that could serve as a referral source. Typically, you will find there is one audience segment that is most prevalent and your marketing content plan should be tailored to speak to the needs and wants of that group.  For instance, a vision therapist’s website would probably address the concerns of parents while offering education on symptoms and therapies, while a low vision office’s website might be geared toward patients and include more information on corrective devices.

  1. Create High-Quality, Specific Content

In many ways, content is the foundation for online success. Search engines and online users alike love original content. High-quality content tailored to your audience helps educate your prospective patients, positions you as an expert in your specialty field, and organically boosts your online rankings. When developing a content strategy, make sure your content is easy to understand, and most importantly, that you are offering enough topic-specific information to highlight your practice expertise. For example, in addition to the standard office information pages, the website of a sports vision specialist might have custom pages detailing the difference between a general eye care provider and a sports vision provider; the skills sports vision can improve; the variety of testing modalities typically used, and therapies and technologies one might encounter at the office. The sports vision emphasis could also be carried through to the website’s images, special offers, and blog content.

A social media best practices guideline suggests 80 percent of what you post should be sharable, interesting, and not self-serving; the other 20 percent can be about you – or your business (think special offers, announcements, photos). The purpose of this ratio is to diversify your social media content in order to better engage with followers. It also encourages you to look to outside sources for shareable content.  Using the 80/20 rule, the majority of your social media content should be shared from other online authority sources that align with your specialty.  While you probably do not want to share content from a competitor, you can look to organizations, journals, university studies, product demo videos, inspirational or funny memes, and statistics to source content that keeps your social media pages active, interesting, and in-tune with your niche offerings.

  1. Optimize Your Pay-Per-Click (PPC) Strategy

PPC advertising is a fast-acting marketing tool that brings in impressive results. It specifically targets only local and interested patients who are looking for a specialty practice such as yours online. However, since there is a cost-per-click (CPC) that comes out of your budget each time an online user clicks on your ad, it’s important that each lead is promising.

In order to drive down CPC, consider including specific, long-tail keywords as opposed to solely bidding on generic, short keywords that already have heavy competition among general and specialty practices alike. For instance, the phrase, “where can I find a pediatric eye doctor” or “kids eye doctor open now near me” captures searches with specific, conversational queries. While you can still bid on general keyword terms such as “pediatric eye doctor” and “Greenfield Park kid’s eye doctor,” by including long-tail keywords, you are able to capture the market on those specific keywords at a lower CPC.

When it comes to developing a strong online presence for your specialty practice, one must consider who the website is trying to attract and design the content and ads to appeal to that group. Taking the time to research your audience, craft compelling and original content, and optimize your advertising efforts will help boost your website’s visibility and attract more, new patients.

 

AMANDA NAVARRETE

Content Specialist with iMatrix

Amanda Navarrete is a content specialist with iMatrix, the leader in vision care website and marketing solutions. For a free, one-on-one website consultation with an iMatrix Internet marketing expert and to get a special Optik reader promotion, call 877.596.7585 or visit imatrix.com/OPTIK216.html.

imatrix


Share:
Rate:

0 / 5. 0