Jackie Joachim, COO of ROI Corporation has solid advice for practices under the assault of COVID-19.

 

 


Jackie Joachim, COO ROI Corp

About the Guest

Jackie Joachim is the Chief Operating officer for ROI Coporation. ROI specializes in assisting healthcare professionals in the Optometry, Dental and Veterinary spaces appraise and sell / transition their practices.

 

 


Episode Notes

While COVID-19 is an unprecedented event, Jackie recounts the experience of previous shocks to the economy including SARS and the 2008 recession, and opines on how the lessons learned may apply.

She emphasizes the imperative to remain positive and indicates what things can be done now to prepare for the return to business when it invariable comes.

Jackie has some easy-to-implement tips on how practices can maintain a positive connection with their patients and staff to ease the burden of the COVID-19 crisis, and support the emergence of a stronger practice when the crisis abates.

Resources

 

 

Dr. Glen Chiasson

Dr. Glen Chiasson

Dr. Glen Chiasson is a 1995 graduate of the University of Waterloo School of Optometry. He owns and manages two practices in Toronto. In 2009, he co-hosted a podcast produced for colleagues in eye care, the “International Optometry Podcast”. He is a moderator of the Canadian Optometry Group, an email forum for Canadian optometrists. As  a host of  “Eyes Wide Open”, Glenn  looks forward to exploring new new technologies and services for eye care professionals.

Dr. Chiasson enjoys tennis, hockey, and reading. He lives in Toronto with his wife and two sons.

Dr. Chiasson splits EWO podcast hosting duties with Roxanne Arnal.


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Practice Advice for Turbulent Times

“When fishermen can’t go to sea, they mend their nets.”

 There are plenty of tasks related, and even essential, to the success of your practice. This quote reminds us of the importance of forward momentum, which in turn can ensure you return stronger than ever, ready to meet the challenges ahead.

Eye Care Business Canada have teamed up with BMO Bank of Montreal and ROI Corporation, Canada’s largest health care business brokerage, to provide a live webinar series that will help you make the most of these challenging times and help prepare your future.

We are offering complimentary educational webinars on three topics of particular relevance to these trying times, delivered by industry experts. Audience is invited to put questions to the speakers.

The Webinars will be co-hosted by Jackie Joachim, COO of ROI Corporation and Dr. Glen Chiasson, Host of Eyes Wide Open, a Canadian podcast for eye care professionals published by Eye Care Business Canada.


Keeping Employees Engaged and Motivated
The closure of offices has been a wake-up call for the importance of a strong culture. It is crucial that practice owners do not succumb to the panic. Employees look to their employers for leadership and model their behaviour, especially in times of crisis. The focus of this session is to help you keep your employees calm, engaged and informed. Practice owners will benefit from the tips and tools to keep their teams motivated while the office is closed.

Presenter:  Nava Sarooshi
Motivating teams to achieve results is Nava’s passion. She has run various workshops and consults with teams who are looking to achieve higher performance. Nava is also the President of MDP Corp, a temporary personnel placement agency.

Thursday April 2, 3PM (EDT)  

 CLICK HERE TO REGISTER NOW    


Managing the Practice’s Financial Health During Troubled Times
As a typical “black swan” event, COVID-19 took the world by surprise. Understanding the potential impact on the value of your practice and managing the financial risk associated with office closures is critical. This session will help you focus on the financial factors, especially as they pertain to the practice’s profitability and value.

Presenters:
Romal Bryce, Head of Healthcare Initiatives BMO
Romal oversees BMO Canadian Business Banking’s go to market strategy in the field of healthcare professional financing. He has been a financial services professional, primarily at Bank of Montreal, for 20 years He has held various sales, underwriting and risk-related roles in both retail and business banking.

Jackie Joachim, Chief Operating Officer for ROI Coporation
ROI specializes in assisting healthcare professionals in the Optometry, Dental and Veterinary spaces appraise and sell/transition their practices.

Monday April 6, 3PM (EDT) 

CLICK HERE TO REGISTER NOW


Key Legal Issues Affecting Practice Owners
This is the time to look at all the legal factors that affect your clinic. This session will discuss the importance of key documents such as associate and employee agreements, partnerships, incorporating and leases.

Presenter:
Artem Kobzev,  LLP Tax Chambers
Artem’s practice focuses on providing individuals and closely-held corporations with a broad range of legal services, including personal tax planning, corporate tax planning, estate planning, business succession planning and asset protection. He frequently works with owner-managers to develop and implement the strategies and structures that will enable them to meet their specific needs.

Wednesday April 8, 3PM (EDT) 

CLICK HERE TO REGISTER NOW

We look forward to e-meeting you at the webinars.


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COVID-19 Support from Industry

Optical companies are unveiling new initiatives to help eye care practices deal the the difficulties of COVID-19.  Here is a recap of what some of the companies are doing:

Bausch + Lomb Canada
Bausch + Lomb Canada are providing free home delivery of Contact Lenses direct to patients.  This initiative will assist practice staff and patients in social distancing.  All B+L Territory Managers will be working from home until further notice but will remain available to assist ECPs including handling sample requests of PreserVision® and Bepreve®.
View the company’s COVID-19 Statement here.

ESSILOR Canada
Essilor Canada is providing a measure of financial relief by providing flexible case-by-case payment terms, immediate late fee suspension for all iECP customers, and pre-authorized payment suspension (lens purchase accounts only) for a period of 90 days.   Click here to view the Essilor’s statement.

Company initiatives to support ECPs during the COVID-19 difficulties will be updated on this page.


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