Fear gets a bad rap. We treat it like something to avoid, something to push down, something that “strong leaders” shouldn’t feel. But here’s the truth I explore in this episode of Revenue RX: fear is everywhere. It’s wired into us. And whether we admit it or not, fear plays a massive role in how we run our optical businesses, how we treat our teams, and how we show up with customers.
Fear used to exist to keep us alive. Sabre-toothed tigers, cliffs, danger. Today those threats look a little different: bills, slow months, online reviews, competition, staff turnover, disappointing others, failing publicly. The brain doesn’t care what the threat is, it reacts the same way.
And after years of conditioning from news, ads, society, and our own lived experiences, fear starts to feel… normal. Familiar. Comfortable, even. Which is why it sneaks quietly into our business decisions when we’re not paying attention.
In this episode, I dig into how fear shows up in the workplace:
the way customers react, the way teams hesitate, and the way owners slip into playing defense instead of offense. When you let it take over, fear shuts down risk-taking, kills creativity, and keeps you from stepping into the leadership your business actually needs from you.
But here’s the twist: fear isn’t all bad. In healthy doses, fear sharpens you, wakes you up, makes you prepare better, and pushes you to grow. Courage doesn’t exist without fear. And in small business ownership, especially optical retail, courage is the difference between staying stuck and breaking through.
I share personal stories from my early days in business about how fear followed me to work every morning… and how I learned to blunt it with one thing: a plan. When you turn fear into action, even small action, the grip loosens.
We also explore the emotional spillover:
how fear in your personal life rides shotgun into your store unless you learn to recognize it. Fear of money issues. Fear of self-worth. Fear of disappointing others. If you don’t catch it early, fear becomes the hidden author of your decisions. You think you’re “being cautious,” but really you’re being controlled.
The good news? Fear can be flipped.
It can become a signal instead of a stop sign. It can make you more empathetic with customers, more patient with your staff, more human as a leader. And when you choose courage instead of paralysis, you give your whole team permission to do the same.
Before we wrap, I also share how fear gets disguised as ambition — how the drive to “achieve” is often rooted in the terror of not being enough, or of failing publicly. And how one simple mindset shift (“I learned what not to do again”) can turn failure from something shameful into something productive.
Then we get into something practical: a handful of low-risk, revenue-boosting ideas optical owners can use right away to get out of fear-mode and back into growth-mode. Small steps, small wins: the antidote to fear.
This episode is for every owner who has ever felt stuck, overwhelmed, or secretly worried about the future. Fear is part of the journey, but it doesn’t have to be the driver of your business. You can feel it without obeying it. You can acknowledge it without shrinking from it. And you can absolutely build a thriving store even when uncertainty is in the air.
🎧 Listen to the full episode for the full breakdown, real examples, and simple tools to shift fear into something that fuels your momentum instead of stopping it.
