Pivot to Patience – Managing the Emotionally Elevated Child in Pre-Testing

When a child arrives for pre-testing anxious, overwhelmed or resistant, emotional regulation often needs to come before ...

 

Why Elevating Your Emotional Intelligence Enables You to Provide Superior Client Service

Elevate your client service by enhancing emotional intelligence. Build stronger relationships, adapt to needs, and ...

 

Self-Awareness in Emotional Intelligence: A Vital Skill for Optometric Staff

By Jade Bodzasy: Self-awareness in emotional intelligence crucially enhances patient interactions and workplace ...

 

Confronting Patient Fear

Discover subtle cues of patient fear, stress, and withdrawal. Enhance social awareness to transform experiences from ...

 

Fostering Inter-Staff Relationships in Optometry Clinics

In optometry clinics, nurturing inter-staff relationships enhances communication, boosts morale, fosters trust, reduces ...

 

Reinventing Your Dispensary for Success

Your dispensary should and can be more than a side gig. Wendy Buchanan, Optician and Image Consultant, can help OD ...

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